Why choose us as your plumbers, gas fitters, roofers or drainlayers?
You have the choice of many Auckland plumbing and gasfitting companies, so why should you choose us over them?
First and foremost, because of our commitment to quality workmanship and our commitment to creating solutions that are right for you. In fact, we are so sure you’ll be happy with our work, we have even written a guarantee for you.
We make solutions happen
You need a plumber or gasfitter who can listen, see your vision and then bring that vision to life, regardless of whether you’re building, renovating or in need of repairs. While many plumbers or gasfitters will bring solutions they have seen elsewhere, we will work to create solutions that are right for your specific situation, while complying with all New Zealand building codes.
We promise plumbing solutions that work
Our customers would never be satisfied with mediocre workmanship, and neither are we. And it shows. Read our reviews. We know that every job we do, big or small, contributes to our reputation and to our success. Our Auckland plumbing and gasfitting business has been built on referrals, and we want to make sure that you get your friends, neighbours and colleagues to call us to do the plumbing and gas work at their homes or businesses too.
A family owned Auckland plumbing and gasfitting business
You don’t want a bunch of faceless cowboys doing your plumbing or gasfitting. Prentice Solutions is not a franchise; you can trust us to take personal responsibility and a personal interest in all the work we do for you.
About Team Prentice
Tom is based on Auckland’s North Shore, with his wife Laura and two young daughters. He has over 15 years’ experience as a plumber and gasfitter, having worked both here in Auckland and in Australia. He is a Registered Master Plumber and is certified by the PGDB (Plumbers, Gas Fitters & Drainlayers Board)
Prentice Solutions has a great team of plumbers, who are down to earth, hardworking, friendly and reliable. The team have a wide range of skills in plumbing, gas fitting, drainage and roofing. They use job management software, Fergus, to make sure everything is recorded and runs smoothly for your job.
The Prentice Solutions administrative team are always there to answer your calls and emails. They are your first port of call when you ring for help or advice and to solve all those account and invoicing requirements. This team is so onto it, they even use smart job management software, Fergus, so they will always be able to tell you everything about your job: when, who, how much and most importantly, what’s happening.
Your satisfaction is our top priority
We are well known across Auckland for our approachability and the quality of our work. We have built up a valuable reputation working with both commercial and residential clients, and it’s a reputation we’re very proud of. In fact, we are so sure you’ll be happy with our work, we have even written a guarantee for you.
THE PRENTICE SOLUTION
7 POINT SATISFACTION GUARANTEE
Our team is focussed on providing the highest level of quality and service on every project we undertake. If you want plumbing and gasfitting at your place that you can be sure of, call us today.
Your satisfaction guarantee
Our aim is for you to be completely satisfied with the service and workmanship from Prentice Solutions. We can tackle any job: big or small. Our plumbers and gasfitters are experts at new builds, renovations, maintenance, commercial work, drainage, roofing, hot water solutions and heating. With our expertise we can offer solutions for all your plumbing and gas fitting needs that are guaranteed to work.
Not only does your satisfaction mean we’re doing our job properly, but our business has been built on referrals, and we want to make sure that you get your friends, neighbours and colleagues to call us to do the plumbing and gas work at their homes or businesses too. It’s just good business really!
Safety and security guarantee
At Prentice Solutions the health and safety of our employees and those sharing the workspace with them are of paramount importance. We believe every worker has the right to expect to work in a safe environment and to go home unharmed at the end of the day. We are OSH approved and Site Safe registered. Our employees understand and support our health and safety initiatives and actively get involved in the various training sessions made available to them.
We guarantee your premises will be left safe, secure and tidy and we will go to extraordinary lengths to keep disruption and hassle to a bare minimum. If for some reason you’re unhappy with the condition in which we leave your place, we will return to resolve the problem. We promise!
Your communication promise
We will make sure you’re kept in the loop about any problems, delays or issues that may arise on your job. As our name would suggest, we are committed to providing solutions rather than offering excuses. Our role is to make the building or renovation process easy and stress free for you.
Quality assurance guarantee
We guarantee you will receive quality, polite, prompt service from start to finish. You will be treated respectfully and honestly by all our staff, from our tradespeople to our administrative executive.
Quality materials assurance
We have carefully selected merchants and providers who we know and trust. Reliability and durability are a must and we will only install quality products into your home or business.
Quality workmanship guarantee
We maintain a very high standard of workmanship at all times. We pride ourselves on the finishing touches in all aspects of the job. From digging a hole to polishing our fingerprints off your new tap, we promise to deliver a high standard of finish in your home or business.
Master Plumbers’ Guarantee
Not one but two guarantees!! Not only are you covered by Prentice Solution’s 7-point satisfaction guarantee, but you’re also backed up by the Master Plumbers’ Guarantee. We’ve got you covered.
We love working with Prentice Solutions! They have been nothing but amazing. Always quick, effective and professional.
They are also easy to get a hold of and fast to attend emergencies with our cabins making them super flexible! We wouldn’t use anyone else as the service is beyond magnificent.
Stephanie Tansey – Sales Manager – Dreamtime Cabins Ltd
Why get Prentice Solutions on the job? Because no one solves plumbing and gas fitting like we do, and because you can trust us to take personal responsibility and a personal interest in all the work we do. Call us on…